​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Virtual Primary Care​

Services ​How it Works ​FAQs​ ​ ​Physicians

It’s not always easy to plan your day around a doctor’s visit. With Atrium Health virtual primary care, you can see your family medicine doctor anytime, anywhere* – and for any new or ongoing health care need. From preventive medicine and sick visits to care for chronic conditions, appointments are available 7 days a week with extended hours from 6 a.m. - 11 p.m. and performed over secure video chat.

Plus, since your doctor is part of Atrium Health, you get all the benefits of choosing the region’s most trusted primary care provider – with more convenience than ever. This include​s a virtual care team that really knows you, as well as complete coordination of in-person care when needed and some of the region’s best hospitals and specialists.

Looking for a dedicated pediatric provider for kids ages 0 to 17? Learn more about pediatric virtual primary care.

*Patients must be in Georgia, North Carolina or South Carolina ​at the time of their visit.​

Find a Virtual Primary Care Doctor and Schedule Online

​Benefits of Virtual Primary Care

• Secure online doctor visits available with extended hours 7 days a week, from 6 a.m.- 11 p.m.
• Care for all ages*
• Relationship-based care with board-certified family medicine providers
• Coordinated access to top specialists and hospitals, if needed
• Insurance accepted, no extra fees​
  

*Atrium Health pediatric providers are available from 8 a.m. - ​8 p.m., 7 days a week, for ages 0 to 17.

​Services

Unlike other online health services, virtual primary care isn’t just for sick visits. It's for all your routine health care needs, including:

• Management of chronic diseases like diabetes and high blood pressure
  
• Mental health services
  
• Sick visits, including for colds, rashes and sprains
• eVisit secure messaging for minor conditions without an appointment
• Medicare annual wellness visits

Coordination of In-person Care When Needed

Most conditions can be managed over video, but sometimes in-person visits are still needed. This can include annual physicals, lab work, diagnostic testing and screenings. Children will need to be seen in person for conditions like ear infections.

When in-person care is needed, we’ll help you find an Atrium Health​ Floyd facility or provider nearby. If more specialized services are needed, we’ll assist in connecting you to some of the best specialists and hospitals in the region.

How It Works

Virtual primary care is health care made easy. Once you pick a virtual primary care online doctor and schedule your first appointment, here’s what to expect:

Step 1: Before Your Visit

Because all visits are online via secure video connection, you don’t have to go to the doctor’s office or sit in a waiting room. Instead, just log in to MyAtriumHealth by smartphone, tablet or computer a few minutes before your visit.

For the best experience, make sure you have a strong internet connection and your device’s camera, microphone and speakers are working. You also might need your health insurance card and a form of photo ID. For added privacy, consider using headphones.

Step 2: During Your Visit

Whether you’re managing a chronic condition, seeking care for something new or just trying to stay healthy, each visit is customized for your unique needs. Depending on the reason for your visit, your provider may ask how you're feeling, explain recent labs and testing, and even examine certain physical symptoms.

Step 3: After Your Visit

At the end of your visit, your provider will go over next steps for your care. They’ll also begin coordinating any follow-up visits​ if needed.